What is a Source of Wealth Check
Collect & Pay is committed to stopping financial crime at every opportunity and one of the ways in which we do this is by following the money trail. Uncovering where the money comes from before it reaches Collect & Pay is where a ‘Source of Wealth’ check comes to question. A ‘Source of Wealth check’ […]
How to deal with an incoming transfer in compliance
As a licensed Payment Institution, Collect & Pay is subject to applicable Lithuanian, EU and international anti-money laundering (AML) laws and regulations and has established adequate controls and procedures in order to comply with the AML requirements. Preventing money laundering is not only in Collect & Pay’s best interest – when a customer provides his […]
How to proceed in case of a missing incoming payment
If Collect & Pay is unable to allocate an incoming payment to a Collect & Pay account of a specific client, Collect & Pay automatically marks such payment as unallocated and places it into its unallocated funds account. If the beneficiary of an unallocated payment is not discovered amongst the Collect & Pay clients within […]
How to make an internal transfer within Collect & Pay
When making a transfer to another Collect & Pay account of yours or to an account of another Collect & Pay client, you will be making an internal transfer to an internal beneficiary. To achieve this, kindly follow these steps: Log into your Collect & Pay account. Choose the account from which you wish to make […]
How to make an external transfer
When making a transfer to a beneficiary outside of Collect & Pay system, you will be making an external transfer to an external beneficiary. To achieve this, kindly follow these steps: Log into your Collect & Pay account. Choose the account from which you wish to make the transfer in the upper right corner of the screen […]
How to send funds to a Collect & Pay Account
Collect & Pay works with multiple banking partners to provide our clients with multiple funding options. The funding instructions of specific banks are enabled to each client on individual basis, based on the client’s business profile. To access the funding instructions for an account, kindly follow these steps: Log into your Collect & Pay account. Choose […]
How to add an additional currency account
Log into your Collect & Pay account. Click “Account Management” from the left menu. Select “Accounts” from the submenu. Fill out the “New Account” form for the desired currency.
How to add users to a Collect & Pay account
Ability to add more users to a Collect & Pay account is disabled for each client on default. If you are interested in adding more users to your Collect & Pay account, contact us to have this feature enabled. Once you have the multi-user function enabled for your Collect & Pay account, follow these steps […]
How to activate a Collect & Pay account
After having your application for a Collect & Pay account approved, you will receive a welcome email. Click the link in the welcome email access your Collect & Pay account. In the first step, you will be asked to set a password for your Collect & Pay account. The password must be composed of lowercase letters a-z, […]